Following the traffic to the bank!
Following the traffic to the bank!
Scott Dennison
03-27-07
Already this month, if you have been following our series, you have learned that increasing the size (and quality) of the "footprint" of your website begins a serious flow of new, highly targeted and quality traffic to your doorstep.
This is a big advancement for many, because while the process of building a website has gotten easier for many, building traffic - at least quality traffic is still an elusive process.
What is often the larger challenge is converting your traffic to sales. That is what I want to focus on today in this post, again in my podcast tomorrow and also in our newsletter on Thursday. If for some reason you are not taking advantage of those resources - STOP - and click over here to register for our weekly High Tech & High Touch ezine and catch up on previous podcasts. Also take a look at our KeyThing TV segment, which is updated each week as well.
When it comes to converting traffic to sales, an old - sometimes overlooked - axiom applies. It is that "a confused mind says NO". You see, most of the traffic to your site is going to originate at the search engines. When you think about how YOU interact with a search engine like Google, you simply type in what you are interested in finding, right?
If your site is then returned as an option, that searcher may choose to visit you, and when they do, they are looking for something specific. You have about two seconds to capture their attention, or help them find what they were looking for.
Regardless of how much value the rest of your site offers that visitor, more often than not they will only be interested in the one thing they were searching for originally. The good news is that proper use of upsale opportunities can address that. I will discuss that more in a bit.
As I said earlier you don't want your site visitors to be confused, and you can avoid that by making their search easy. One way to do that is to use video to guide them in their search. Adding video to your site is a solid way of engaging that visitor and capturing their attention.
One of our clients sites is using video to "direct" traffic through their site. In a 40 second span, they guide visitors through the available options and describe the services offered. Also, they have defined a most-wanted-response (MWR) on the landing page, which is to ask visitors to sign-up for their service. It is no mistake that much of the video talks about that as the "best option".
Some other things to remember in trying to monetize or convert your traffic to sales includes:
1) Always make an offer to buy: Make it as direct a request as possible, make it appealing and make sure the prospective customer understands your guarantee too!
2) Give a reason to take action today: Whether that is through a series of bonus items, a discount, or perhaps free shipping, compel them to do it today.
3) Give clear instructions: With a reasonably well thought out video, you can remind them of everything your offer includes; state and even restate your guarantee, and perhaps even point out the security of your website. Once you have made those points, tell them to buy. Point to the button on your page and say "Just do it."
All of these things go a long way to reassure the visitor, now prospective customer that they have found a merchant online they can do business with.
When it comes to increasing the size of your sale, a quality shopping cart system like the one offered by 1 Shopping Cart makes the process of making the "upsale" easy. You can also send a confirmation email to a buyer with an offer to buy something else related to what they just purchased and increase your sales as well.
Always remember, in your quest to sell more of your site visitors that people do business with people - not companies.
More importantly, they do business with people they like and that they trust. When they arrive on your site, they have no reason for any of those things to be in place. It's your job to make them like you, trust you and want to buy from you...so that you can follow your traffic to the bank.
~Scott
KeyThing Marketing Technologies


























